ModaHall Privacy Policy

1. Introduction and Scope (GDPR-Style Compliance)

ModaHall ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have concerning your data. We adhere to principles inspired by the General Data Protection Regulation (GDPR) and other international standards to ensure your personal data is handled securely and responsibly.

2. Information We Collect

We collect information necessary to operate, improve, and protect our services.

• Personal Data: Information you voluntarily provide to us, such as your name, email address, shipping address, and phone number when making a purchase or contacting support.
• Transaction Data: Details about purchases and order fulfillment, including product history and payment method (though actual payment details are processed by third-party gateways).
• Usage Data: Information about how you access and use the website, including IP address, browser type, pages viewed, and time spent on pages.

3. How We Use Your Information

The information we collect is used for the following primary purposes:

• To process and fulfill orders and transactions.
• To provide, maintain, and improve our website and services.
• To respond to your inquiries and provide customer support.
• To send you marketing and promotional communications (if you have opted in).
• For compliance with legal obligations and to protect against fraudulent activity.

4. Data Security and Retention

We employ a variety of security measures to maintain the safety of your personal data. All data transmission is protected using modern encryption technologies. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Your Data Rights

In line with data protection standards, you have the right to:

• Access: Request copies of the personal data we hold about you.
• Rectification: Request that we correct any information you believe is inaccurate or incomplete.
• Erasure (Right to be Forgotten): Request that we erase your personal data under certain conditions.
• Objection: Object to our processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided on our Contact Us page.